Policies
Rentals
LOVE DOVE is a boutique style linen rental shop based out of Dallas, Texas. You'll find current colors and styles for our runners and napkins. If you don't quite see what you are looking for, contact us for customized options. This includes requests for special sizes.
Rental pricing is based on one-day usage. Here is a guideline for rental timeframes:
PICKUP or DELIVERY / DROPOFF
Monday before 5pm / Tuesday before 5pm
Tuesday before 5pm / Wednesday before 5pm
Wednesday before 5pm / Thursday before 5pm
Thursday before 5pm / Friday before 5pm
Friday before 5pm / Monday before 5pm
Saturday before 5pm / Monday before 5pm
CLOSED SUNDAY
You may pickup your rental at our Dallas location or we can deliver and set up for an additional fee.
Delivery fees:
- 1-30 Miles from Dallas $99
- 31-60 Miles from Dallas $199
- 60 miles or more from Dallas unavailable
Delivery fees include set up and steaming for runners and napkins.
We do not offer pickup service. Instead, arrange to drop off your rentals at our Dallas location. We also allow event planners or coordinators to drop off rentals on your behalf.
Damages/Cleaning:
It is the responsibility of the customer to return all products in the same manner that they were delivered. We will provide storage bags to return the runners and napkins back to us. In the event that any item has been stained or damaged we will assess an additional cleaning fee. If any item has been damaged beyond repair, lost or stolen a replacement fee will be assessed. The exact terms and fees will be outlined in your contract.
